Last updated: April 30, 2026

Wasit Platform ("we", "us", "our") operates the Wasit Seller Hub and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

When you create an account or sign in (including via Google or Facebook), we collect:

• Account information: name, email address, profile picture (from social login providers)
• Store information: store name, subdomain, product listings, branding preferences
• Transaction data: orders, payouts, commission records
• Support requests: messages and topics you submit through the Support page
• Usage data: pages visited, features used, device and browser information

2. How We Use Your Information

• To provide and maintain the Seller Hub platform
• To process orders, payouts, and commissions
• To authenticate your identity and secure your account
• To respond to support requests
• To send important service notifications
• To improve our platform and user experience

3. Third-Party Services

We use the following third-party services:

• Amazon Web Services (AWS): cloud infrastructure and data storage
• Google OAuth: optional sign-in method
• Facebook Login: optional sign-in method
• Payment processors: for processing seller payouts

These services have their own privacy policies. We only share the minimum data necessary for them to function.

4. Data Storage and Security

Your data is stored securely on AWS infrastructure in the EU (Frankfurt) region. We use encryption in transit (TLS) and at rest. Access to your data is restricted to authorized personnel only.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict processing

To exercise these rights, contact us at support@wasit-eg.com.

6. Data Retention

We retain your data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records).

7. Contact

For privacy-related inquiries: support@wasit-eg.com